You can email us any time with queries on:
firstname.lastname@example.org or email@example.com
PO Box 7553
The best way to contct us is by email to the email above or you can use the enquiry form below.
Youcan also contact us on the following nunber which also accepts text messages from any landline, mobile or PC, if there is no answer please leave a message and we will get back to you, please leave your email address or contact details in your message.
PLEASE NOTE: No salesmen calling please, (we don't need any advertising and we don't want any cheap illegally imported bulbs with fake CE approval from China either so if you are selling anything then please dont waste your time ringing this number as all calls will be screened & all our goods come through the proper legal channels, this number is for our customers ONLY and NOT for trying to sell us goods or services.
Customer queries: 07508 198270 We have a small team and havent been able to find new staff as yet, orders have gone mad and with the "bulb seasaon" now upon us we are having problems time wise so please email us a message with your order number or email address if there is no answer and we will get back to you as soon as we can. (This number also accepts text messages). At the moment we are constantly packing parcels for each days orders and answering emails and so we cannot take phone orders at this time (although we are looking for new staff so normal service will resume soon).
Its not that we dont want to take orders over the phone it is just that it is a full time job fighting off constant calls from sales peope trying to sell us advertising or stationary or get us to chenge energy supplier and we just dont have staff or time to spare to fend them all off when we are packing and posting 200 orders a day.
If you would like to make a card payment by telephone rather than through the website please complete your order then email us your contact number and a convenient time to call you or if you prefer to ring us then please email us for our card-payment telephone number when you have completed your order.
We can accept payment for our energy saving light bulbs through this website by Bank transfer, any Credit or debit Card (except AMEX), We can accept Amazon payments (this used your Amazon payment details so you dont even have to enter your details) we accept Paypal payments, UK cheque and UK postal orders.